Privacy Policy

Responsible Authority

Code Innovatica ("us", "we", or "our") operates the Code Innovatica website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information by this policy.

Data We Collect

Information You Provide to Us

You may provide information about yourself when you sign up to use our services. This includes personal details such as your name and email address. Additionally, we may collect information through your ongoing use of our services, participation in discussion boards, interactions on our social media channels, entry into competitions, promotions, or surveys, and when you report any issues with our services. The information you provide may include: Name, Address, Email Address, Phone Number, Financial information (eg,. credit card, debit card, bank details, or mobile money details), Payment reasons, Geougraphical location, Personal description and or Photograph

Information We May Collect Automatically

When you visit our website or use our services, we may automatically collect certain data. This includes:

Technical Information: Your Internet Protocol (IP) address, login details, browser type and version, time zone settings, browser plug-ins, operating system, and platform.

Usage Information: Details about your visit, including: Uniform Resource Locators (URLs) clickstream to, through, and from our sites (date and time included). Products viewed or searched for. Page response times, download errors, and the duration of visits to specific pages. Page interaction data (e.g., scrolling, clicks, and mouse movements). Methods used to navigate away from pages. Any phone number used to contact our customer support.

Information We Receive from Other Sources

We may also receive information about you from:

Other websites operated by Code Innovatica or services we provide.

Third parties, including: Payment partners, Analytics providers, Search information providers, and Credit reference agencies.

All information collected or shared will be handled in full compliance with applicable data protection regulations to safeguard your privacy.

Usage of Your Information

At Code Innovatica, we value your trust and are committed to using your data responsibly. The information we collect is utilized to enhance your experience, deliver exceptional service, and ensure compliance with legal obligations. Here’s how we use your data:

Providing and Enhancing Our Services

To fulfill our contractual obligations and deliver the products and services you request.

To provide and maintain the functionality of our platform and ensure you have seamless access to our services.

To continuously improve and optimize our services, ensuring they are presented effectively and tailored to your needs.

To notify you about updates, improvements, or changes to our services.

Ensuring Safety and Security

To monitor usage patterns and detect, prevent, and address technical issues, fraud, or other security concerns.

To maintain the security of our platform as part of our commitment to keeping your interactions safe and secure.

Supporting Your Experience

To provide responsive customer care and support for troubleshooting, inquiries, and assistance.

To allow you to participate in interactive features of our platform, such as surveys, discussions, or promotional activities.

Insights and Analysis

To analyze data for internal purposes, such as troubleshooting, testing, research, statistical analysis, and surveys.

To measure and understand the effectiveness of advertising campaigns and ensure the delivery of relevant marketing content.

Personalized Interactions

To provide you with information about similar products or services that may interest you.

To combine information we collect from different sources, enabling us to personalize your experience and enhance our offerings.

Collaborating with Trusted Partners

To enable other users or trusted third parties (e.g., payment partners, analytics providers, and credit agencies) to interact with you where appropriate, such as facilitating transactions or offering complementary services.

To ensure that any information received from third parties is processed in compliance with applicable regulations and used to improve our services for you.

Legal and Regulatory Compliance

To comply with applicable laws, regulations, and legal obligations.

To cooperate with legal authorities and fulfill regulatory requirements when necessary.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Ghana and choose to provide information to us, please note that we transfer the data, including Personal Data, to Ghana and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Code Innovatica will take all steps reasonably necessary to ensure that your data is treated securely and by this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Security of Data

The security of your data is our top priority. We employ robust measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption protocols, secure servers, and regular security assessments to identify and mitigate potential vulnerabilities in our systems. However, it’s important to note that no method of data transmission over the Internet or electronic storage can be entirely foolproof. Cyber threats evolve constantly, and while we strive to use industry-standard technologies and best practices to protect your data, we cannot guarantee its absolute security.

To enhance protection:

Data Encryption: We use encryption to protect sensitive information during transmission and while stored.

Access Control: Access to your data is restricted to authorized personnel and partners who are obligated to maintain confidentiality.

Regular Audits: We perform routine system checks and security audits to identify and resolve vulnerabilities proactively.

Monitoring and Alerts: Our systems are monitored for suspicious activities, and immediate action is taken to address any potential risks.

We also encourage you to take an active role in securing your information. Use strong, unique passwords for your accounts, avoid sharing sensitive details over unsecured networks, and report any suspicious activity to us immediately. While we commit to doing everything within our power to secure your data, we recommend being mindful of the inherent risks associated with online platforms. If you have concerns or questions about how we protect your data, feel free to contact us at info@codeinnovatica.in.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, before the change becomes effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email: info@codeinnovatica.in